How to register EPF complaint at EPF Grievance New Portal EPFiGMS 2.0.

How to register EPF complaint at EPF Grievance New Portal EPFiGMS 2.0.

This article helps how can you solved your problem which is related to your UAN account, or any problem which is related to PF account. Below we have understand that who is eligible for filing Grievance and When we have to go for register Grievance in EPFO Portal, and steps how to register a grievance.

Table of Contents:-

Who is able to File or Register a Grievance?     When you Have Register Grievance in EPFO Portal?        Step by Step How to file Grievance in new Portal.     Feedback of EPFO Grievance New portal.

 

EPFO has separate Grievance Management system section where you can register your compliance and EPFO reply on this, and as per EPFO Grievances can be lodged at any place and will land in concerned office to which the grievances pertain. Grievances can be sent to Head office at New Delhi or to the field offices now 135 across the country.

Who is able to File or Register a Grievance?

·         PF Member / UAN Holder

·         EPS Member

·         Employer

·         Other 

 When you should Register Grievance in EPFO Portal?

·         

       When you have any question regarding Your Withdrawal (Like about Form 19, Form 10 C and Form 31)

·         Transfer Claim form 13.

·         Pension related quires.

·         When you have facing problem to update your Basic details Modification.

·         When you’re ex employer not updating your Exit date/ not approved your KYC/not approved your     modification details.

·         When EPFO has not updating your details.

·         When you lost your register Mobile no and unable to update it online.

Step by Step How to file Grievance in new Portal.

First we need to open below link or Type “EPF Grievance” in google.

epfigms.gov.in/Grievance/GrievanceMaster

After this click register Grievance. Under register grievance please click PF Member under status tag if you are an employee.

Under Universal Account Number fill your 12 Digit UAN No. and enter security code.

After doing this click on Get Details Tab and click Get OPT, after that you will get  a OPT on your register mobile no.

After getting OPT Put it in to OTP section and Click submit button.

Fill Personal details under the Personal Details Tab.

After this click on Select PF Number to lodge grievance against *(Click on PF No)

After this we need to select on option from Grievance related to: PF office / Employer / EDLI/ Pre pension, select one from them.

Select grievance category means your grievance is related to. Select one from them.

Fill Grievance Description on the same means give details information about your problem over here.

After that upload documents if any available add it from Browse button after this click on +Attached button to attach documents. (*only PDF file is supportable)

After doing this, click on update button and you will get below page.

Then Click submit Button, and you will get Registration no on your registered mobile No and Email ID.

Generally EPFO take around 30 days to solve it but as per my experience with in 5 to 6 working day they resolved the problem.

Apart from it you can send reminder on your Grievance if you cannot get any response from them or you can also check status of your grievance.

Feedback on EPFO Grievance New portal.

My personal experience is good with this portal as one of my friend’s basic details is mismatch with his KYC details and he is submitted his all supporting documents to PF office for correction and after passing 3 Months he did not get any correction on his UAN portal but after submitting Grievance on EPFO portal within a 7 days his basic details get updated.